At Madelyn Voyage, we aim to deliver your gear quickly, safely, and efficiently. Please review our shipping policy before placing your order.
Delivery Method
We currently offer Cash on Delivery as our only payment and delivery method. Payment is made at the time of delivery, directly to the courier.
Processing Time
All orders are processed within 1–3 days after confirmation. You will receive a notification once your order is ready to be dispatched.
Shipping Time
Delivery times vary depending on your location. Most orders are delivered within 1–3 days after dispatch. Remote areas may require additional time.
Delivery Availability
Please ensure that someone is available at the provided address to receive and pay for the package. Missed deliveries may result in delays or cancellation.
Delivery Issues
If your package arrives damaged or the contents are incorrect, contact us within 1–3 days of delivery. Include your order details and, if possible, a photo of the issue. We’ll respond promptly with a resolution.
Shipping Restrictions
We currently ship only to locations within our delivery network. If your location is outside our coverage area, we will notify you before processing the order.
Contact Us
For questions about shipping or delivery, contact us at: [email protected]